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About Freight Forwarders and Hand Carry
Using a freight forwarder to ship or hand-carrying items internationally may result in complications not covered by NemechekProtocol.com (Autonomic Recovery, LLC).
If you choose to export items purchased from NemechekProtocol.com by using your own freight forwarder or personally hand-carrying the items, the following policy applies:
You are responsible for export/import compliance for orders that you or your freight forwarder export/import.
If you (or your freight forwarder) purchase items from NemechekProtocol.com to be shipped to a U.S. location, you (or your freight forwarder) are now considered the exporter for any subsequent export of the items from the United States. As the exporter, you (or your freight forwarder) are solely responsible for compliance with all export and import regulations, including all U.S. export regulations and the destination country's import regulations.
Autonomic Recovery, LLC will not act and must not be listed on any export documentation (export declarations, invoices, packing lists, air waybills, etc.) as the exporter or United States Principal Party in Interest (USPPI) for orders where you choose to use a freight forwarder to export items that were delivered to a U.S. address.
Autonomic Recovery, LLC cannot accept returns or issue refunds for lost or damaged items that you or your freight forwarder export.
Autonomic Recovery, LLC is not responsible for any damage, defect, material difference, or loss that occurs to items after the items are delivered to you or your freight forwarder. This means that Autonomic Recovery, LLC will not provide a replacement or a refund for any lost or damaged items delivered in the U.S. and subsequently taken outside of the U.S., either by hand-carrying or using a freight forwarding service. You should refuse the delivery of items if they arrive from NemechekProtocol.com damaged and instruct your freight forwarder to do the same.
Items delivered to a U.S. address, which are undamaged following their subsequent export, must be returned from the U.S.
Items that you (or your freight forwarder) export may not be returned to NemechekProtocol.com from outside of the United States. International return labels will not be issued for those items. In order to use a NemechekProtocol.com prepaid Return Mailing Label to return eligible items that you (or your freight forwarder) have exported, you must first return the items to a U.S. address. NemechekProtocol.com will not serve as the importer or exporter for the return shipment. You (or your designated freight forwarder) will be the exporter and importer for the shipment, bear all shipping costs, and be responsible for compliance with all applicable export and import regulations, including all U.S. import regulations and the export regulations of the relevant country.
Once the eligible items are returned to a U.S. address, you can contact us at support@nemechektech.com and you will be issued a return label which you may then use to return the items from the U.S. address to the NemechekProtocol.com fulfillment center listed on the Return Mailing Label. Title and risk of loss transfer to Autonomic Recovery, LLC upon receipt of the items at the NemechekProtocol.com fulfillment center listed on the Return Mailing Label.
Returns and Refunds
All returns are handled in accordance with Autonomic Recovery, LLC's Return Policies. Any refunds are issued in accordance with Autonomic Recovery, LLC's Refund Policies.
